Return request needs to be within 7 days of the delivery date.
Your Pickup will be done in 2-3 working days.
All returned products must be unused or unwashed or undamaged and returned with the original packing and tags when we receive them. 
Items without tags will not be accepted.
The refund is subject to your returns meeting the above conditions else returns will not be accepted.

We are trying hard to serve your order to your appropriate products and sizes. In case you received the wrong product or it's unfit for your size, you can exchange your product within 7 days of delivery.

Your Pickup will be arranged by NEWSTAR within 2-3 working days of your request.
All Products must be unused, unwashed and returned with the original packing & tags when we receive them.

In case, the order does not meet the above conditions exchange request will not be processed and your order will be sent back to your picked-up address.

In case of an exchange, if the size is not available, you can place a refund request, which will proceed as per the refund policy. No other product can be exchanged on behalf of the same.

1. If you cancel the Order, the full amount will be refunded to you includes shipping charges and COD charges if any.

2. If you return the product, shipping charges and COD charges charged at the time while placing the order will be deducted. Also, the Reverse Shipping charges of Rs.50 will be charged and the balance amount will be refunded to you.

Mode of Refund:

Prepaid Orders & COD: The amount will be refunded to UPI, GPAY, PhonePay, or Bank Account.

Once we received the product, the amount will be processed in 1-2 working days.

Your money will be reflected in your account as per the Payment Merchant's terms and conditions.